Policies

1. Privacy Policy
We collect and store personal information, including names, contact details, and event preferences, to provide our services. We comply with GDPR regulations and ensure that data is stored securely. Data may be shared with third-party partners involved in delivering event services. Users have the right to access, correct, or delete their personal information. We use cookies to enhance user experience and analyze website traffic.
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2. Terms and Conditions
By using our services, clients agree to the terms outlined. Bookings are confirmed upon payment, and any cancellations must be made 90 days prior to the event for a full refund. After this period, partial refunds may be granted at our discretion. All hired items must be returned in the condition provided, and damages may incur additional charges. We are not liable for event delays or cancellations due to external circumstances beyond our control.
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3. Refund/Cancellation Policy
Cancellations must be made at least 90 days before the event to receive a full refund. After this period, a 50% refund will be offered. No refunds are provided for cancellations within 48 hours of the event. For services booked but unused, no refunds will be granted. If an event is postponed, we may offer a rescheduling option depending on availability.
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4. Cookie Policy
We use cookies to improve user experience and track website performance. By using our site, you consent to our use of cookies. You can manage or disable cookies through your browser settings, though this may affect website functionality.